Refund and Returns Policy
We want you to shop with confidence. Please read our policies carefully to understand how cancellations and returns work at Vogsio Originals.
Order Cancellation
- You can cancel your order within 6 hours of purchase or before it is shipped—whichever comes first.
- For any cancellation not caused by our error, a ₹50 processing charge will be deducted from your refund.
- Orders cannot be cancelled once they have been shipped.
Return & Refund Eligibility
We accept returns or replacements only in the following cases:
- Wrong item received
- Product damaged in transit
- Manufacturing defects
If any of the above applies, please contact us within 48 hours of delivery with:
- Order number
- Clear photo/video proof of the issue
Once approved, we will arrange for a return pickup or ask you to return it via courier. Upon receipt, we will process your refund or send a replacement.
Return Conditions
- Item must be unused, unwashed, and in original packaging.
- Returns are not accepted for size issues or personal preferences.
- Shipping charges are non-refundable unless the error is on our side.